Terms of Service
Last updated: 27 October 2026
These Terms of Service ("Terms") apply to every purchase made on https://yumi-digital.es (the "Website"). Please read them before you pay. By ticking the consent boxes on a product page and paying, you accept these Terms, our Refund Policy, our Delivery and Access Policy and our Privacy Policy.
1. Who we are
The Website and all products are sold by YUMI DIGITAL, S.L., trading as Yumi Digital ("we", "us").
- Registration number: M-879402, Registro Mercantil de Madrid
- Registered address: C/ Castrillo de Aza 3, 8º B, 28031 Madrid, Spain
- VAT number: B26699884 (NIF)
- Email: info@yumi-digital.es
- Phone: +34 662 576 780 (support hours: Mon–Fri, 9:00–18:00 Madrid time)
All contact options are listed on the Contact page.
2. What we sell
We sell online training and guided setup services that help small businesses organise the client requests they already receive: collecting requests in one place, keeping a lead table, sending notifications and building a client base. We teach and set up your own processes in your own tools. We do not sell leads, traffic, contact lists or advertising.
There are two kinds of products:
- Self-paced products (digital content): access to course materials on our online learning platform. They contain no consultations.
- Guided packages (services): one-to-one or team video sessions with us, in some packages together with the course.
| Product | Price | What is included | Course access |
|---|---|---|---|
| Lead Automation Starter | €30 | Intro module (module 1 of the course), lead-table template, one practical lesson (request → table → notification). No consultations. | 7 days |
| Lead Automation Course | €120 | Full course: 6 modules, templates, step-by-step guides. No consultations. | 12 months |
| Course + Guided Setup | €580 | Full course, 2 one-to-one video consultations, review of your assignment, guided setup of 1 process. | unlimited |
| Professional Setup Package | €1,280 | Individual plan, 4 consultations, guided setup of 3 processes (leads, client base, notifications), 30 days of support after the guided setup is completed. Does not include the course. | Not included |
| Team Automation Package | €2,560 | Training for a team of up to 5 people, 6 working sessions, setup of up to 5 processes, staff documentation, 60 days of support after the guided setup is completed. Does not include the course. | Not included |
A "process" is one end-to-end workflow in your business, for example: a request from your website form → a row in your lead table → a notification to the person responsible.
3. How a contract is made
- You open the page of the product you want (each product has its own page and is paid separately; one payment is one order for one product).
- In the buy box on that page you tick two boxes: that you accept these Terms and the Refund Policy, and, for self-paced products, that you request immediate delivery of the digital content and acknowledge losing the right of withdrawal once it has been opened; for guided packages, that you ask for the sessions to start within the withdrawal period and acknowledge that sessions already held are not refunded. With JavaScript enabled, the button activates only when both boxes are ticked; in every case, clicking it confirms both statements.
- The button takes you to a secure payment page hosted by Stripe, where you enter your email and card details and pay.
- The contract is made when Stripe confirms your payment. Stripe sends you a receipt by email, and we receive the order details from Stripe.
The contract language is English. Order details are kept in our Stripe account; you can ask us for a copy at any time.
4. Prices and payment
- All prices are in euro (EUR) and are one-off payments. There is no subscription and no automatic renewal.
- Prices include VAT where applicable.
- Payment is made by card on a payment page hosted by Stripe (a Stripe Payment Link). Payments are processed by Stripe; we never see or store your full card details.
- The price charged is the price shown on the product page and on the Stripe payment page at the moment you pay.
5. Delivery
We deliver by email. We send the access link to the course or, for guided packages, your plan and scheduling details within 24 hours after payment. Sessions are held by video call on dates agreed by email and do not expire. Details are in the Delivery and Access Policy. Nothing is shipped physically.
6. Right of withdrawal, cancellation and refunds
You can request a refund within 14 days of purchase under the rules of our Refund Policy. In short:
- Lead Automation Starter and Lead Automation Course: full refund if the content has not been opened yet; no refund once the content has been opened.
- Guided packages: the share of the price for sessions not yet held is refunded. For Course + Guided Setup the course part follows the digital content rule above.
Digital content. If you are a consumer in the EU/EEA, you normally have a 14-day right to withdraw from a contract for digital content. Before payment, on the product page, you expressly request that we provide the digital content immediately, before the withdrawal period ends, and you acknowledge that you lose your right of withdrawal once the content has been opened (made available to you and accessed). Until you open it, you can still withdraw and receive a full refund.
Services. Before payment, on the product page, you ask us to start the sessions within the withdrawal period. Within 14 days of purchase, the share of the price for sessions not yet held is refunded. Sessions already held are not refunded. The calculation is described in the Refund Policy.
Nothing in these Terms limits your mandatory statutory rights as a consumer.
7. Use of the materials
- Course materials and templates are licensed to you for use in your own business. You may adapt the templates for your own processes.
- You may not resell, publish or share the materials or your access link with people outside your business. For the Team Automation Package the licence covers the team members named by you (up to 5 people).
- All rights in the materials remain with us.
8. Your part in guided packages
- We work on your processes in your own accounts and tools. Costs of third-party tools or subscriptions you choose to use are not included in our prices.
- You give us the information needed for the session, and you decide what is set up. Please do not send passwords by email.
- Sessions are scheduled by email and do not expire. Extra sessions can be bought by email at a price we quote on request.
9. No guarantee of business results
We teach methods and help you set up tools. We do not promise any particular number of clients, sales or income. Examples and numbers shown on the Website are illustrative only.
10. Liability
Nothing in these terms limits liability that cannot be limited under the law of Spain.
11. Governing law and disputes
These Terms are governed by the law of Spain. If you are a consumer, you also keep the protection of the mandatory law of the country where you live. Please contact us first at info@yumi-digital.es; we try to solve every complaint directly and reply within 1 business day.
12. Changes to these Terms
We may update these Terms for future purchases. The version shown at the time of your purchase applies to your order. The date of the current version is shown at the top of this page.
13. Contact
YUMI DIGITAL, S.L., C/ Castrillo de Aza 3, 8º B, 28031 Madrid, Spain. Email: info@yumi-digital.es. Phone: +34 662 576 780.